Do you find yourself dealing with a difficult person at work? I believe every workplace has drama...a difficult person or two that just makes being in the office exhausting.
You may find a difficult person acts in many different ways. They may just be generally obnoxious, affect more than one person, might attack you or undermine your reputation at work. Some talk constantly, the never ending gossiper that brings other people into the situation. Maybe they don't keep their work commitments and in turn, affect you. Do they make false allegations against you to a manager, just to gain a boss's positive opinion or are they fighting for more power or privilege?
Some difficult people always undermine you, which makes you feel as though you constantly have to watch your back. Some form cliques and leave you out, wanting you to feel as though you are powerless and alone.
Whatever situation a difficult person is creating, I think it needs to be addressed and not be ignored. If you chose to let it be, the constant conflict at work will not get better...it will only get worse.
If you find yourself in continual conflict and unable to handle the situation, you may be the one labeled as the difficult person. If you constantly just complain, your boss may see you as the one that is unprofessional and not able to handle a difficult situation, so he may consider replacing you.
Some ways to deal with a difficult person:
Ask yourself if you are the one who may be overreacting to the situation. Are you taking things too personal?
Make sure you are focusing on the person's actions, not on the person themselves.
Ask a trusted friend or co-worker to look at the situation from an objective view. Sometimes we can't see things clear while in an emotional situation. Ask for help to find ways to address the problem you are facing.
Ask the person to have a private conversation and discuss the experience. Starting each sentence with "I"...I feel this way...or I feel like... if starting the discussion with "YOU", it may come across as an attack. It may turn out the other person didn't realize how he or she was coming across or how you were interpreting the experience. Try to reach a positive agreement and move forward.
If you've made an attempt and did all you felt you could, then you can consider going to your boss. This will escalate the situation, but if you have had no success, this may be the next step. Stick to the issues at hand. Do not bring up personal issues you have with this person. Keep notes
You can also try to limit yourself from this person. Protect yourself, but protect the needs of the business.Do not hurt yourself in the process, but avoidance is an option.
If all else fails, you can consider leaving your position. You may ask WHY? I wasn't the problem, but you have to weigh the good with the bad. If the bad wins, leaving your present employment might be the only solution in terms of success and well being.
Have you come across a difficult person in your office? How did you handle the situation?